At KentuckyCare, our insurance advisors help you get the healthcare that you need. Tristan Ballard started working for KentuckyCare as a Case Manager in November of 2013 and she help patients gain access to insurance. Learn more about Tristan and her work, and discover how KentuckyCare can help you find the right insurance so that you have access to the healthcare services that you need!
If a patient comes into the clinic with no insurance, how are you able to help?
I explain to them the process and how I can help get them insurance and guide them with filling out the application.
What is the difference between being uninsured and being underinsured?
Being uninsured is having no insurance and underinsured is not having enough insurance or poor insurance.
Describe a particularly memorable case when you were able to help someone receive the healthcare they needed.
I was able to help someone that just discovered they had cancer, and that they weren’t working enough to pay for treatments. I assisted in getting them the right insurance that would help cover their medical expenses and I was able to give them peace of mind.
What should the general public know regarding the services that KentuckyCare provides?
Everyone should know that if they are needing insurance, at KentuckyCare we are here to help. With my role as an insurance advisor, I want patients to know that I am here to help, no matter what the situation is. If I don’t know the answer to a question, I will point you in the right direction and help you any way I can.
Finding Healthcare for You and Your Family
At KentuckyCare, our insurance advisors are committed to helping you get the healthcare that you need. If you need a family practitioner in Kentucky, or need help finding the right insurance plan that works for you, please contact your nearest KentuckyCare location for an appointment. You can reach us by phone at 270-628-3333 or request an appointment on our site!