“Working at Kentucky Care is my favorite job because of the mission of helping people and helping everybody.”
Working at Kentucky Care is my favorite job because of the mission of helping people and helping everybody. Not a lot of medical clinics can say that they’re in business to help everybody. So, it’s great that we are saying we’re here to serve the least, the last, the lost. It’s not uncommon that I meet people that tell me, and they can name their provider, they can name their doctor and say he/she saved my life.
We make sure that whether people are coming that are self-paid patients, they don’t have any insurance at all, or people coming with a very good insurance program, they’re all treated the same. That is great treatment that they receive. Once they find out and they start using our providers and they have the interactions with our nurses and our medical secretaries and the rest of our staff, one of the things that we always hear from people is they treat me like a person, not a number.
It’s one thing for an organization to say that we can provide health for everybody regardless of your ability to pay and it’s another to deliver on that, and the folks that are doing the delivering of that are our providers and our nurses and all our staff. We have folks that are helping people that don’t have insurance investigate if they have insurance. The people that are attracted to our mission, that’s the strength.